Privacy Policy
Effective Date: September 1, 2024
At The Manic Medic, LLC (hereinafter “The Manic Medic,” “Company,” “us,” or “we”), we respect and protect the privacy of visitors to our website, www.themanicmedic.net, and other websites under the themanicmedic.com domain (collectively, the “Sites”), as well as our customers who use our products, tools, and related services (together with the Sites, the “Service”). This Global Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect visitors’ and users’ information as part of the Service. Any discussion of your use of the Service in this Policy is meant to include your visits and other interactions with the Sites and Services, whether or not you are a user of The Manic Medic.
Capitalized terms that are not defined in this Policy have the meaning given to them in our Terms of Service.
By accessing and using our Service, you signify your acceptance of the terms of this Privacy Policy. If you do not agree with or are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Services.
1. What “Personal Information” means
In this Policy, “Personal Information” refers to information or a set of data that identifies or could be used to identify an individual directly or indirectly. Except as described in this Policy, The Manic Medic will not give, sell, rent, or loan any Personal Information to any third party. Personal Information does not include “Usage Data,” which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features, or users that do not contain personally identifying information. Usage Data helps us understand trends in the use of the Service so we can improve features or tailor the Service. We may share Usage Data with third parties to help us better understand our customers’ needs and improve the Service, as well as for marketing purposes.
2. How we collect, use, and share your Personal Information and other information
- a. Information you provide to us
When you register for the Service, we may ask for Personal Information such as your name, email address, and payment information. Additionally, as you interact with the Service (e.g., booking courses or services), we may document relevant activity such as your preferences or specific actions on the Sites. We may retain the content of any messages or inquiries you send us, and we may collect any information you provide in content uploaded to the Service (“User Content”).
The Manic Medic uses the Personal Information provided to operate, personalize, and improve the Service, for billing and authentication purposes, and to communicate with you about your use of the Service.
- b. Information from third parties
We may receive Personal Information about you from third parties, such as when you access our Service via a third-party connection (e.g., social media logins). This could include data such as your user ID, access tokens, or any information you've authorized the third party to share. We may also share Personal Information with third-party service providers (such as payment processors) to facilitate the operation of the Service.
- c. Log file information
We collect technical information from visitors to our Sites, such as IP addresses, browser types, and timestamps. This helps us monitor traffic, measure service usage, and improve performance.
- d. Other information sharing
We may be required to disclose Personal Information to respond to subpoenas, court orders, or law enforcement requests, or to protect the safety and rights of others or the Company itself.
3. Links to other websites
Our Sites may contain links to third-party websites. The Manic Medic is not responsible for the practices or content of these third-party sites. Your interactions on third-party websites are governed by their privacy policies, not ours.
4. Public forums
Any Personal Information you voluntarily disclose on public areas of our Service (e.g., blogs, community forums) may be accessed by others. If you wish to remove any posted information, please contact us. We may not be able to remove all Personal Information in all instances, such as data that has been cached or archived.
5. Customer testimonials / comments / reviews
We may post customer testimonials on our Sites, which may include Personal Information. We will always obtain consent before sharing your name alongside a testimonial.
6. Protection of information
The Manic Medic is committed to safeguarding your Personal Information. We use commercially reasonable security measures, such as encryption via SSL, to protect sensitive data. However, no internet transmission is entirely secure, so we encourage you to take care in deciding what information you send us online.
7. Data hosting and transfer
We are based in the United States and may process and store your data in the U.S. or other countries. We use safeguards to ensure that data transferred internationally is protected according to this Policy.
8. Correcting and updating your information
You may update, delete, or change your Personal Information through your account settings. If you are not a customer but would like to inquire about the information we hold, contact us directly.
9. Data retention
We retain Personal Information for as long as needed to fulfill the purposes outlined in this Policy, or as required by law. We have established internal policies to handle data deletion after customer accounts are terminated.
10. Children's Personal Information
The Manic Medic does not knowingly collect Personal Information from children under 13. If you believe a child has provided us with Personal Information, contact us, and we will take steps to delete such information.
11. Changes to the Privacy Policy
We may update this Policy from time to time. We will notify you of any material changes by posting an update on our Sites or through email. Continued use of the Service constitutes acceptance of the revised Policy.
12. Business transactions
If The Manic Medic is involved in a business transfer, merger, or acquisition, Personal Information may be transferred as part of the transaction. The recipient will continue to be bound by the terms of this Policy.
The Manic Medic, LLC
Address: 745 Chesterfield Ln, North Aurora IL, 60542
Phone: 630-299-9653
Email: cj@themanicmedic.net
Website: www.themanicmedic.net